Q-How can I place an Order on kartforhealth.com?

Order placement with us is very simple & hassle-free, just follow the easy steps given below & get your order placed on our website in few minutes:

1) Search your required product in the Search box

2) Now select Add to cart option.

3) If you want to add more products in your cart then you can repeat the above steps, otherwise, you can simply click on the Checkout option which you see on the top right corner of the website.

4) Now fill up your basic details. Select shipping & payment option of your choice, then click on the Place Order button.

After successful order placement, you get an ‘Order Number’ which you need to keep with you for further assistance from us.

If you still feel any problem with the order placement process, you can simply call/Whatsapp us at +91- 7217866958 or email us at kartforhealth@gmail.com

Q-What are the ways using which I can place an order with kartforhealth?

You can order by using any one of the methods given below:

1) Website

2) E-Mail

3) WhatsApp

4) Call

5) SMS

For order placement using WhatsApp, SMS, mail, call etc.., you just need to provide us the following details:-

Your Name

Product Name (with Required Quantity)

Shipping Address (with Area Pin Code/Zip Code)

Q-Which options are available for making the payment?

Indian customers can pay using any one of the following methods given below-

1) Cards (Credit or debit cards)

2) Net banking (NEFT/RTGS/IMPS)

3) Wallets

4) Direct cash deposit

International customers can make the order payment using any of these two methods:-

1) Using own bank’s or western union website, the customer can send the payment directly to our bank account:-

Bank Name: Karnataka Bank

Account Number: 5442000100142901

Account Name/Company Name: KVDL Online Private Limited

IFSC Code: KARB0000544

Account Type: Current Account

Bank Branch: Savita Vihar Branch, Delhi (Country-India)

NOTE: If there is any problem while making the payment, feel free to call/Whatsapp us at +91-7217866958 or send an E-mail to kartforhealth@gmail.com

Q-Can I track my order once order shipment is done?

Yes, you can track your order because once we ship an order; we give the tracking details of the courier company using which you can easily track your order.

Q-What are the Delivery Areas of kartforhealth?

We deliver all over the world.

Q-What are the Delivery Charges & Time taken?

Shipping charge (for India)= Rs.90 for the first 250 gm, then Rs.70 for each 500gm. Delivery time: 2-3 working days.

Shipping charge (Abroad) = Rs.2999 for the first 250 gm, then Rs.4000 for each 500gm. Delivery time:  7-9 working days.

 

NOTE: Delivery times may vary depending on the delivery location as well as the type of product you order.

 

Our Office timings-

10 AM–7 PM (Monday-Saturday)

You can order 24*7 with us.

So you can call us anytime b/w 10 am to 7 pm (Monday-Saturday)

During Non-office hours you can fill a CallBack Request form available on the website or you can leave a message on our Whatsapp number +91- 7217866958 , we will call you back within 24hours.

Q-What if I am not at home at the delivery time?

In case you are not at home, please inform someone who can receive the order instead of you or place a request on whatsapp or email to drop your package with your neighbour along with the address.

Q-What if my order does not get fulfilled?

From our side, we give our 100% to fulfill all orders & for the same reason, we have over thousands of our vendors with whom we make such things possible, If our vendors find it difficult to arrange any product then we talk to the company directly to arrange it for you.

However, it’s a very rare chance but still in case if we find it difficult to fulfill your order then we will refund your amount.

Q-What if I want to cancel or make a change in my order?

Order cancellation or change in an order can only be done before the order shipment. To cancel your order or to make a change in it, you need to give us a call at +91-7217866958 or send us an E-mail at kartforhealth@gmail.com with your order number and contact number.

 

Q-How I can ensure myself that medicines/Products provided by Kartforhealth are genuine?

We ensure that our vendors procure the medicines directly from certified pharmacists and companies. Some of our vendors are reputed manufacturers themselves. Rest assured, we ensure that you get only genuine medicines that are well within the expiry date.

Q-What if I receive a damaged medicine/product? Is it possible to return that packet then?

Yes, if medicine/product received is damaged, then you can return the packet back to us. We will issue a full refund of the amount then, but product received should be returned back to us in its original condition i.e. it should be packed and unused.

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